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Mr. Shell Oil, wipe that smile off your face

Whoever trained Shell Oil President John Hofmeister on how to do media interviews, particularly on TV, forgot to tell the client that when discussing high gasoline prices, don’t smile and look like you’re having a good time.

On “Meet the Press” this morning, Hofmeister had an ear-to-ear grin on his face while he was answering Tim Russert’s questions about why gasoline prices have surpassed the $3 mark in some parts of the U.S. I can’t even remember what he said. All I can remember is being distracted by that inappropriate smile.

Effective TV interviews aren’t just about what you say, but how you look when you’re saying it. 

by Joan Stewart on June 18, 2006

Filed Under: Public Relations Tagged With: crisis communications, How to Interview

Reader Interactions

Comments

  1. C.L. Mareydt says

    June 21, 2006 at 12:36 am

    The interview left me feeling like I intruded upon some private jokster’s board meeting. That grin like the proverbial ‘Chestshire Cat’! (oops sp?)

    Reply

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Publicity expert Joan Stewart, a PR mentor aka The Publicity Hound, works with small business owners who need free publicity, and with PR pros who tell their clients' stories to the world. She shows you how to establish your credibility, enhance your reputation, position yourself as an expert, and sell more products and services. To receive her free DIY publicity tips twice a week, subscribe here. See all the ways you can work with Joan. Or contact her and ask a burning question about PR, self-promotion or social media.

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