Here are my Top 10 tweets from this past week, great for retweeting! If you missed these, follow me on Twitter. Why LinkedIn Shouldn’t Worry About Facebook’s New Job Search Tools. http://ow.ly/c8owG 3 questions to ask before pitching a reporter you don’t know via email. [Go to the end of the article] http://ow.ly/ca5aI Publicity Tip:… Read More
Online Media
Membership directories could include social media URLs
If your organization publishes a membership directory, allow members to include URLs for social media sites like Facebook Fan pages, Twitter profiles, YouTube channels and LinkedIn profiles, not just URLs for their websites. That would be a nice value-added feature for chambers of commerce, convention and visitors bureaus, health care associations, school groups, etc. and it would distinguish… Read More
Bury bad news with online press releases
It could be a lawsuit against your company. Or a health department violation against your restaurant. Or a post at somebody’s blog, written by a rabble-rouser who wants to drag your name through the mud and destroy your business. If it’s bad news and it’s online, it could live on forever. Anybody who uses the… Read More
PR Web: Disband your Press Release Police
I’ve been a huge proponent of PRWeb, the press release distribution service, because of its great customer service and the rave reviews from publicists whose press releases get fabulous pick-up. But I don’t like what I’m hearing about the company’s Press Release Police who are hassling writers like BL Ochman, one of my favorite press release writers of all time, and award-winning publicist… Read More
Bad customer service? Shame companies online
If you want the real scoop on what people think of your customer service, don’t bother asking the folks in your customer service department. For a much more accurate look, do an online search for your company. You might be shocked at what you find. A recent story in the Washington Post said disgruntled customers… Read More