{"id":7484,"date":"2010-11-30T09:17:55","date_gmt":"2010-11-30T09:17:55","guid":{"rendered":"https:\/\/publicityhound.com\/blog\/?p=7484"},"modified":"2010-11-30T09:17:55","modified_gmt":"2010-11-30T09:17:55","slug":"videos-how-2-businesses-deal-with-bad-reviews-on-yelp","status":"publish","type":"post","link":"https:\/\/purelysupp.com\/publicity\/marketing\/social-media\/videos-how-2-businesses-deal-with-bad-reviews-on-yelp\/","title":{"rendered":"Videos: How 2 businesses deal with bad reviews on Yelp"},"content":{"rendered":"<p>Last week, I wrote about <a href=\"https:\/\/www.publicityhound.com\/blog\/11-ways-for-small-business-to-use-yelp-respond-to-bad-reviews\" target=\"_blank\">11 ways to use Yelp and respond to bad reviews<\/a>.<\/p>\n<p>I just came across these two videos from business owners on Yelp who explain how they handle bad reviews.<\/p>\n<p>Jeff D., who owns a wine and cheese shop in San Francisco, explains it here:<\/p>\n<\/p>\n<p><br class=\"spacer_\" \/><\/p>\n<p>Here&#8217;s what Frank and Paul, auto mechanics in the San Francisco Bay Area, have to say:<\/p>\n<\/p>\n<p><br class=\"spacer_\" \/><\/p>\n<p>How do you respond to bad reviews? Have any customers \u00a0edited their reviews and turned a negative review into a positive one?<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Last week, I wrote about 11 ways to use Yelp and respond to bad reviews. I just came across these two videos from business owners on Yelp who explain how they handle bad reviews. Jeff D., who owns a wine and cheese shop in San Francisco, explains it here: Here&#8217;s what Frank and Paul, auto\u2026&nbsp;<a href=\"https:\/\/purelysupp.com\/publicity\/marketing\/social-media\/videos-how-2-businesses-deal-with-bad-reviews-on-yelp\/\" class=\"rmlink\">Read More<\/a><\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_genesis_hide_title":false,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","iawp_total_views":4,"wds_primary_category":0,"footnotes":""},"categories":[638],"tags":[633,167],"class_list":{"0":"post-7484","1":"post","2":"type-post","3":"status-publish","4":"format-standard","6":"category-social-media","7":"tag-consumer-reviews","8":"tag-yelp","9":"entry"},"featured_image_src":null,"featured_image_src_square":null,"author_info":{"display_name":"Joan Stewart","author_link":"https:\/\/purelysupp.com\/publicity\/author\/jstewart\/"},"_links":{"self":[{"href":"https:\/\/purelysupp.com\/publicity\/wp-json\/wp\/v2\/posts\/7484","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/purelysupp.com\/publicity\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/purelysupp.com\/publicity\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/purelysupp.com\/publicity\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/purelysupp.com\/publicity\/wp-json\/wp\/v2\/comments?post=7484"}],"version-history":[{"count":0,"href":"https:\/\/purelysupp.com\/publicity\/wp-json\/wp\/v2\/posts\/7484\/revisions"}],"wp:attachment":[{"href":"https:\/\/purelysupp.com\/publicity\/wp-json\/wp\/v2\/media?parent=7484"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/purelysupp.com\/publicity\/wp-json\/wp\/v2\/categories?post=7484"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/purelysupp.com\/publicity\/wp-json\/wp\/v2\/tags?post=7484"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}